ORDER SUPPORT

Shipping & Returns

Canadian shipping

Available shipping services, costs and delivery estimates are shown at checkout based on the destination and order size. After an order leaves our facility, tracking information is sent to the email address used at checkout.

Check your delivery

Please inspect your order when it arrives. If an item is damaged, incorrect or missing, contact 120Life promptly with your order number and clear photos of the product, packaging and shipping label.

Return requests

Contact 120Life before sending anything back. Return eligibility depends on the condition of the product and the reason for the request. Unopened products should remain in their original packaging; opened food products generally cannot be returned unless they are damaged or defective. Unauthorized returns may not be accepted.

Refunds

Approved refunds are issued to the original payment method. Bank processing times vary after a refund is submitted. Original shipping charges are not refundable unless the order was damaged, defective or fulfilled incorrectly.